Shipping policy
Shipping Policy
Where We Ship From All orders are dispatched from Portugal.
Shipping Destinations We ship worldwide. Shipping availability and rates may vary depending on your location.
Delivery Times Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
- Portugal: 2–4 business days
- European Union: 5–10 business days
- Rest of the World: 7–21 business days
Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Carriers We ship via CTT and GLS. The carrier assigned to your order may vary depending on your location and order size.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Customs & Import Duties For orders shipped outside the European Union, customs duties, taxes, or import fees may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Returns & Exchanges We accept returns and exchanges within 14 days of delivery, in accordance with EU consumer protection law. Items must be unused and in their original condition. To initiate a return, please contact us at hello@lifeofavocado.com.